Where Royal Mail needs to deliver a parcel, its teams will place the parcel at the customer’s door. Customers can use the DPD app to nominate a ‘safe place’ for their delivery to be left if they do not want close contact.įor customers unable to use the DPD app, DPD is still able to offer a contact-free delivery and will take a picture of the property and capture a proof of delivery name instead of capturing a customer signature.Ģ.
Our courier partners (DPD, Royal Mail and On the Dot) have all updated their delivery processes to take extra precautions due to Coronavirus (COVID-19). Important update on our delivery service for small items
In this case, please go ahead and order, and we’ll contact you later to confirm an exact delivery date. Please note: if we’re out of stock of an item but getting more in, we indicate – on listings pages and the product page – how soon we can dispatch for delivery to you. Subject to the time you order, and where you want delivery, these options will include: We’ll show you your current delivery options for this item in checkout.
